Q: Does FIX4U Repair Service provide assistance for products not purchased at FIX4U?
1Q: Does FIX4U Repair Service provide assistance for products not purchased at FIX4U?
A: FIX4U provides in-store assessment and repair services for devices you bring to our Rosedale store. We do not represent ourselves as the official support provider for third-party brands or online services.
Q: How much is repair service?
1Q: How much is repair service?
A: FIX4U provides a variety of free resources to our customers including our online Tech Center, Repair Support Email, and a Repair Support Forum. We also offer In-Store Clinics and Tech Demos on most weekends as well as Knowledge Bars or Walk-In Repair Support. FIX4U customers qualify for free basic Repair Support for the first 90 days after purchase, excluding internal hardware installations or advanced networking support. Your invoice reference number will be required for free assistance. Additional assistance is available by contacting one of our repair service representatives through Live Chat or Telephone Support. Your initial inquiry to Repair Support is at no charge, but you may incur a troubleshooting fee for comprehensive assistance - rates vary depending on the nature of your call. Ask your Repair Service Representative for details - we accept Visa, MasterCard, Discover, and American Express.
Q: When is FIX4U Repair Service open?
1Q: When is FIX4U Repair Service open?
A: FIX4U Repair Support is open Monday - Friday 9am - 5pm, Saturday 11am - 4pm, and Sunday closed except for reduced hours posted on holidays. FIX4U also provides Repair Support at our retail locations during regularly scheduled store hours. Our online resources are always available.
Q: Does FIX4U have a repair service?
1Q: Does FIX4U have a repair service?
A: Yes. All FIX4U store locations have an in-store Service Department. FIX4U will service most brands available at FIX4U stores. The FIX4U Service Department can also repair products not purchased from our store. For more information about our in-store repair services, visit our Service & Repair page.
Q: Where do I go for a warranty issue with my product?
1Q: Where do I go for a warranty issue with my product?
A: FIX4U provides support for any extended warranty purchased with one of our products. If your product still has a manufacturer warranty, consult your product’s documentation for additional information.